Marc was right on time when he stopped to go over his product with me. He explained all of the different products and colors that he had with a cost that I thought was appropriate. Due to traffic, the crew that he sent (lead by Craig I believe) was running late on the day of the install however they called to let me know that they were going to be late. The installation went smoothly. Very little mess. My shop has siding on the interior walls...they did an excellent job masking off the areas so that there was no overage onto the walls. The floor looks great! I would highly recommend Marc and his crew!